Build-A-Bear Workshop

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4.6

( 10 reviews )

Toy Stores $$

Open 10:00 AM - 07:00 PM See Hours

5711 Richmond Rd suite 28B, Williamsburg, VA 23188, United States

+1 7573-457-019

Build-A-Bear Workshop, a renowned brand in the world of stuffed toys, prides itself on providing a unique and interactive experience for children and adults alike. Build-A-Bear Workshop has captured the hearts of millions with its innovative concept of letting customers create and personalize their own teddy bears. With numerous locations worldwide, the brand has become synonymous with creativity, imagination, and quality craftsmanship. At Build-A-Bear Workshop, customers can choose from a wide range of plush animals, select clothing and accessories, and even participate in the stuffing and naming process. The brand's mission is to create memorable moments and foster emotional connections through the power of customization. With a commitment to exceptional customer service and a strong dedication to providing a safe and joyful environment, Build-A-Bear Workshop continues to thrive as a beloved destination for children and collectors everywhere.

Amenities and More

Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up

Reviews

4.6/5

10 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Tony lungaro

March 22, 2024

My 3-year-old had an absolute blast running around picking out her stuffed animal (Kitty), stuffing it with the (friendly and helpful) employee, then picking out a few accessories. The other employee who checked us out was super bubbly, and my daughter loved it. A note on the high prices: we have experience with Build-A-Bear, so we knew going into it that their prices are pretty high. We were actually surprised that our bill wasn't more, and we're super happy with the experience. Just know ahead of time that some items are pricey, so plan accordingly.

Selena fuller

March 22, 2024

Employees are super sweet and extremely helpful. They also let you look around without bugging you every 5 seconds. The store is really clean and well organized. You can find the items you want very easy. Overall, this is the best Build-a-Bear!

Eric katje

March 22, 2024

We went to get our baby girl's heart beat in her bear. They made the experience wonderful and we are so happy with the outcome. We even got the new Hello Kitty bag for her sweet bear.

Michael nicotra

March 22, 2024

We took a 5 day trip to enjoy the rich history of Williamsburg, Jamestown and Yorktown. Also, we love shopping. My granddaughter was so happy with her experience and memory stuffed animal on last full day of our trip.

Spencer

March 22, 2024

The salespeople were terrific with the kids. My child got a little hyper, so we had to leave quickly. We have bought there a couple of times and the store is just great.

Steven sanchez (mrguitarman8000)

March 22, 2024

Took our daughter for her birthday!! I can't say enough good things about the lady working and the store itself! Wonderful experience!

John frello

March 22, 2024

Went there to celebrate my daughter's 13th birthday, because you're never too old for build a bear. Since it was her birthday, we asked about the age and price on the bears and they said "pick any bear on the wall and pay however old you're turning". So, she picks it out, dresses it, along with my other daughter and a friend. I get up there to check out, and the girl tells me the total. I said, oh what about the birthday special. She said, oh that's only the birthday bear. So I questioned her but all she could say was they were wrong for telling us pick any bear on the wall. Sorry, but after buying 3 bears AND clothing, especially after you explaining the birthday price..... that was upsetting.

Maria m

March 22, 2024

Our 2 year old daughter will be 3 in a week, so we wanted to get her a bear. The employee we had helping us helped and wasn't rude, however she wasn't overly friendly like most build a bear places we've been to.

Jo gee

March 22, 2024

Sign said they opened at 10 am on Friday January 12th. Got there a little after 10 and no joy. Stalled around the mall for a while and they were still not opened by 10:40. Tried calling and nothing. Had to leave with a very sad child.

Diane onorato

March 22, 2024

Went there today for my brothers birthday, to pick up a couple Pokémon. Their selection was amazing, and the associates were very helpful with any questions that we had. Jessica was the worker who helped us out today, and I don’t think I could’ve asked for anyone better. She helped us with finding the perfect sound for my brothers Batman, the perfect scent and hearts for the Glaceons, and not only helped us but gave us the full experience. We appreciate her so much for all the help and assistance and heart she put into serving us.